GLPI - ITSM & ITAM Platform

GLPI (Gestionnaire Libre de Parc Informatique) is a powerful, open-source IT Service Management (ITSM) and IT Asset Management (ITAM) solution that helps organisations manage their IT infrastructure efficiently and effectively.

What is GLPI?

GLPI is a comprehensive IT management platform that provides organisations with the tools they need to manage IT services, assets, and operations. Built on open-source principles, GLPI offers flexibility, scalability, and cost-effectiveness while maintaining enterprise-grade functionality.

Whether you're a small business or a large enterprise, GLPI can be tailored to meet your specific needs, helping you streamline IT operations, improve service delivery, and maintain compliance with industry standards.

Key Features of GLPI

Service Desk

Comprehensive incident, problem, and change management with full ticket lifecycle tracking

Asset Management

Complete IT asset inventory, tracking, and lifecycle management for hardware and software

User Management

Advanced user and access management with support for LDAP, SSO, and role-based permissions

Reporting & Analytics

Powerful reporting tools and dashboards for insights into IT operations and performance

Project Management

Integrated project management with GANTT charts, task tracking, and resource allocation

Extensibility

Rich plugin ecosystem and API for custom integrations and functionality extensions

Why Choose GLPI?

Open Source

No vendor lock-in, full access to source code, and active community support

Cost-Effective

Significantly lower total cost of ownership compared to proprietary solutions

Flexible

Highly customisable to match your organisation's specific processes and requirements

Scalable

Grows with your organisation from small teams to enterprise deployments

Standards Compliant

Built on ITIL best practices and supports industry standards

Secure

Regular security updates and patches from an active development community

GLPI Deployment Options

Echo-9 offers flexible deployment options to suit your organisation's needs:

Cloud Hosting

Fully managed GLPI instances in our secure cloud infrastructure

On-Premise

Self-hosted deployments with full data sovereignty and control

Hybrid

Combination of cloud and on-premise solutions tailored to your requirements

Ready to Get Started with GLPI?

Contact us today to learn more about how GLPI can transform your IT service management.