EchoEnquire

Shape the Future of Case & Enquiry Management

Help Us Build the Right Solution for You

EchoEnquire is our Case Management and Enquiry Management solution, purpose-built for public sector organisations, education institutions, health services, charities, and non-profits.

We're actively seeking your input to ensure EchoEnquire meets the real-world needs of your organisation. Your feedback will directly influence feature priorities and design decisions.

Join organisations across the UK in helping us create a secure, user-focused shared service for case and enquiry management.

Case & Enquiry Management Requirements Survey

Thank you for contributing to our understanding of case and enquiry management needs across the public sector, education, charities, and non-profits. Your feedback will help shape a secure, user-focused shared service.

Time Required

This survey will take approximately 8–10 minutes to complete.

Who Should Respond

  • Service Managers & Owners
  • Digital/IT Leaders
  • Data & Compliance Leads
  • Operations Managers
  • Frontline Team Leads
  • Anyone managing cases or enquiries

Privacy & Data Protection

All responses are aggregated and anonymised. Your data will not be attributed without your explicit consent.

We are fully compliant with GDPR and data protection regulations. Your feedback is used solely for requirements gathering, no sales or marketing.

Opt in at the end if you'd like to receive a summary of results.

Share Your Requirements

Your insights are invaluable. Please take a few moments to complete the survey and help us build a solution that truly serves your needs.

Take the Survey Here

Why Your Input Matters

  • Influence feature development priorities
  • Shape the user experience and workflows
  • Ensure compliance with sector-specific needs
  • Help create cost-effective solutions
  • Build a service tailored to your challenges
  • Join a collaborative community of users
  • Receive insights from aggregated results
  • Potential to join future user testing

Get Involved in Shaping EchoEnquire

Your expertise and experience are essential to building a solution that truly serves the public sector, education, health, and charity sectors.

Have questions or want to learn more?

Contact Us

Survey data will be analysed and summarised by Q1 2026. Participants who opt in will receive a summary of findings and next steps for EchoEnquire development.