Our Services

Services provided by Echo-9 are for members of our shared services organisation.
Find out how to become a member here.

EchoDesk

EchoDesk is a modern IT service management platform purpose-built for the public and non-profit sectors. Designed for agility and resilience, it empowers organisations to streamline operations, manage services with confidence, and respond rapidly to internal and external demands.

Built on proven ITIL practices and the trusted GLPI framework, EchoDesk delivers secure, scalable service management tailored to your mission and managed by a team of dedicated ITSM experts

More information available on our EchoDesk Page

CyberDesk

CyberDesk is a cyber recovery and resilience platform developed to support public sector and non-profit organisations in moments of crisis. Built on the proven EchoDesk ITSM framework, it delivers a secure, scalable, and community-driven solution for managing cyber incidents, recovery workflows, and operational continuity.

Designed for responsiveness when every second counts, CyberDesk operates independently of potentially compromised identities and infrastructure. It provides a trusted environment for coordinating recovery efforts, covering incidents, assets, tasks, resources, and knowledge-with clarity and control.

CyberDesk includes best practices in cyber recovery and offers a secure vault for hosting Disaster Recovery (DR) and Business Resilience Plans (BRP), ready to be enacted for cyber or other major incidents. Whether facing ransomware, data breaches, or operational disruption, CyberDesk empowers organisations with the capability and confidence to respond swiftly, transparently, and securely.

More information available on our CyberDesk Page

EchoERP

EchoERP is a powerful open-source ERP solution designed for modern businesses, It offers comprehensive modules for accounting, inventory, HR, CRM, manufacturing, and more. EchoERP supports deployments on your cloud or ours ensuring data sovereignty and security. With a sleek web-based interface its intuitive design makes it accessible for small teams and scalable for enterprises.

Real-time reporting and automation help streamline operations and boost productivity. With an existing large global community, EchoERP offers cost-effective innovation without vendor lock-in and supported by experts.

More information available soon

We’re Working on Something Exciting - Digital Solutions Under Development

"Partnering with public and non-profit communities to build inclusive, secure, and scalable digital solutions—enabling meaningful transformation that serves people, strengthens organisations, and uplifts society."

EchoWatch

Our Cyber intelligence & defense suite

EchoAI

Our suite of AI solutions with ultra secure data storage

EchoEnquire

Our Enquiry and case management solution

EchoBI

Our business intelligence platform

Expert Digital Solutions

Save money and streamline your business processes with our trusted services.