GLPI
IT Service & Asset Management Platform
Open-source ITSM/ITAM solution trusted by organisations worldwide. Official GLPI Partner.
What is GLPI?
GLPI (Gestionnaire Libre de Parc Informatique) is a comprehensive IT management platform that provides organisations with the tools they need to manage IT services, assets and operations. Built on open-source principles, GLPI offers flexibility, scalability and cost-effectiveness while maintaining enterprise-grade functionality.
Whether you are a small business or a large enterprise, GLPI can be tailored to meet your specific needs, helping you streamline IT operations, improve service delivery and maintain compliance with industry standards.
Key Features
Service Desk
Comprehensive incident, problem and change management with full ticket lifecycle tracking
Asset Management
Complete IT asset inventory, tracking and lifecycle management for hardware and software
User Management
Advanced user and access management with LDAP, SSO and role-based permissions
Reporting & Analytics
Powerful reporting tools and dashboards for insights into IT operations and performance
Project Management
Integrated project management with GANTT charts, task tracking and resource allocation
Extensibility
Rich plugin ecosystem and API for custom integrations and functionality extensions
Private AI for GLPI
Pair GLPI with Sovereign AI — self-hosted Open WebUI and Ollama — so plugins such as GilpAI, ProblemAI and AI Closure and ITAMation run without sending ticket data to public clouds.
Why Choose Echo-9 for GLPI?
As an official GLPI Partner, we deliver certified implementation, custom development and enterprise-grade support.
Official Partner
Certified GLPI expertise with direct access to partner resources and priority support.
Implementation & Migration
End-to-end deployment, data migration from legacy systems and go-live support.
Integration
Seamless integration with Zabbix, Wazuh and existing business tools via API and plugins.
Plugin Development
Bespoke plugins and custom workflows tailored to your organisation's processes.
Deployment Options
Cloud Hosting
Fully managed GLPI instances in our secure cloud infrastructure. No server maintenance required.
On-Premise
Self-hosted deployments with full data sovereignty and control over your infrastructure.
Hybrid
Combination of cloud and on-premise solutions tailored to your specific requirements.