Zabbix
Enterprise Infrastructure Monitoring
Real-time monitoring, alerting and visualisation for the entire IT estate. Official Zabbix Partner.
What is Zabbix?
Zabbix is a mature, enterprise-grade open-source monitoring solution that provides real-time visibility into the health and performance of your entire IT infrastructure. From servers and network devices to cloud services and applications, Zabbix collects, analyses and visualises performance data, alerting your team when issues arise.
With over 20 years in the market, a network of more than 250 global partners and dedicated MSP support tiers, Zabbix is the monitoring platform of choice for organisations that demand reliability, scalability and affordability.
Key Features
Real-Time Monitoring
Continuous monitoring of servers, networks, applications and cloud services with custom thresholds
Proactive Alerting
Multi-channel alerting with escalation policies to ensure the right people are notified
Dashboards & Visualisation
Customisable dashboards, graphs and maps for at-a-glance infrastructure visibility
Distributed Monitoring
Unlimited Zabbix proxies for secure, scalable data collection across multiple locations
Auto-Discovery
Automatic discovery of network devices, services and cloud resources to maintain accurate monitoring
Capacity Planning
Historical data analysis and trending for informed capacity planning and resource optimisation
Zabbix for MSPs
We offer Zabbix MSP Technical Support tiers designed for multi-tenant environments, giving you the confidence to monitor at scale.
Unlimited Customers
Support for unlimited customers and unlimited Zabbix proxies per subscription tier
24/7 Support Available
Direct access to Zabbix global support team with SLAs from 8 hours to 2 hours
Full-Stack Observability
From data centres to cloud and edge, deep visibility across all customer environments
Integration with GLPI
Zabbix integrates natively with GLPI via webhook, creating tickets automatically when monitoring alerts are triggered.
Automatic Ticket Creation
Zabbix alerts automatically create GLPI tickets with severity mapping and full context.
Bidirectional Updates
Ticket resolution in GLPI updates Zabbix. Problem updates sync back to tickets.
Severity Mapping
Zabbix severity levels map directly to GLPI urgency for consistent prioritisation.
Enhanced Incident Response
Monitoring events become service desk actions instantly, reducing MTTR.